Our Top-Gun Call Center Agents use predictive auto-dialer technology to acquire the Admin and schedule virtual sales calls for Reps to pitch otherwise unavailable white space HCP’s.

1. Pharma Sample has serveral call center partners who competitively bid on our calling campaigns to offer below market pricing and avoid onerous call center start-up costs.
2. Using You Tube as a sales tool by tasking the Office Manager to send HCP a link for product presentation video that is short and on-point for enhnaced patient care sparks HCP interest in scheuling Rep presentation call like no other lead gen tool ever!
3. Fully integrated into client CRM systems ensure our Agents always have access to the latest presentation decks, product brochures, and training materials.
4. Pharma Sample Call Center outbound calling integrates with Zoom, Microsoft Teams, and Webex, making it easy to schedule and track both virtual and face-to-face doctot interaction.
5. Pharma Sample Agents utilize current scheduling tools for doctor convenience.

• Calendly (integrates with Zoom/Teams)
• Microsoft Bookings (for Teams users)
• Google Calendar Appointment Slots
• HubSpot Meeting Scheduler

These tools allow our Agents to send a scheduling link so the HCP can pick most convenient time, and the tool will automatically generate a Zoom or Teams link for the meeting.

Convenience & Flexibility 

     1.   Doctors can schedule calls at their preferred time without disrupting patient care

     2.  Virtual meetings eliminate travel time, making it easier to fit into busy schedules. 

      3.  Reps can reach doctors in remote or rural areas who may not have frequent in-person visits. 

      4.  Reps can quickly share the latest clinical data, research, and drug updates via digital presentations.

     5.  Screen sharing, e-detailing, and interactive content enhance engagement.

Compliance & Documentation

      1.  Virtual calls allow automatic recording of interactions for regulatory and compliance tracking.

     2. It is easier to distribute and track digital materials, ensuring adherence to compliance guidelines.

Increased Call Frequency

     1.  Without travel constraints, reps can connect with doctors more frequently with hard to reach white space HCP’s. 

     2. More touchpoints lead to better brand recall and stronger relationships.

Better Data & Analytics 

     1. Digital calls allow reps to track engagement, content usage, and doctor preferences.